Will your restaurant survive right through 2018? Take our management health check

We’re enjoying being the Gold Sponsors of the 50th anniversary celebrations of the Restaurant Association this year – even though we know this is a challenging time for many hospitality venues.

R J Lift Services Ltd

R J Lift Services is one of the UK’s leading lift companies. We use our own highly trained engineers who are based nationwide.

Designer Walls

Designer Walls   Inspired by creating that Visual effect, using fabulous Textures and Nature’s natural beauty’  we’ve got your next decorative wall projects covered. With a focus on the fabulous and practical, and the theory ‘Great products sell themselves’ we have inspiring innovative wall panel designs & systems to suit both domestic and commercial projects.  

Charging and audio at the nightstand.

Clock radios offer an essential service to guests with multiple portable devices.

Unique Bespoke Finishes the way forward for Hurlingham Baths

Discover Hurlingham… a distinctive, individual and head-turning collection of original and classic freestanding baths and accessories, with an additional offering – an inspiring creative ability to offer a ‘bespoke twist’ tailored to our customer’s particular requirements.

Skyhouse Sussex by Baufritz

Skyhouse Sussex is a luxury Baufritz villa located on the edge of the South Downs National Park, close to Glyndebourne. Built using pioneering, prefabricated construction technology, this exceptional low-energy house offers luxury living in a Baufritz sustainable home, with stunning views over Lewes and the South Downs.

Bushboard Set to Change Perception of Bathroom Wall Panelling

Bushboard is set to change perceptions about bathroom wall cladding.  The company’s NUANCE range of bathroom wall panelling products is proving popular with designers,  facilities manager and builders that are specialising in small hospitality developments, student and residential accomodation as well as general contractors.

Kallisto Stairs – Stepping up service to another level of luxury.

Kallisto Stairs, the precast concrete helical staircase division of Milbank Concrete Products, offers customers an exclusive full service package, tailored to suit the individual needs of domestic and commercial developments.

85% of British Hotels and Restaurants Fall Victim to Malicious and Fake Online Reviews

Hospitality businesses are increasingly worried about malicious and fake online reviews and many say that the reviews have been used to blackmail them. These figures are from a new survey by the British Hospitality Association (BHA), which includes the Restaurant Association, finding that 85% of hospitality businesses have been victim to fake online reviews intended to harm – up from 65% in the last survey two years ago.

Online review sites are a powerful tool for hotels and restaurants with a majority of those surveyed by the BHA (71%) saying that these platforms were useful for their business, with one respondent even going so far as to say, “it’s the only advertising worth having”. But this number had declined from 2015, by 9%, which may be related to the issues hospitality businesses are facing from fake negative and malicious reviews.

Merger creates powerful unified voice for UK’s £130bn hospitality sector

Plans have been unveiled today to deliver a powerful new unified voice to support the dynamic hospitality sector to deliver its full growth potential.

The merger of the UK’s two major hospitality trade associations – the BHA and the ALMR – will create a new body, UKHospitality, which will actively speak out for the UK’s third largest private sector employer, which combined directly generates £130bn of revenue each year.

Hilton recorded best ever growth in 2017

In 2017, Hilton achieved record-setting growth, unveiled industry-leading innovations, and introduced new benefits for guests and Team Members.

2017 was a year of industry firsts, including the launch of Five Feet To Fitness, Hilton Honors loyalty program partnership with AmazonTapestry Collection by Hilton, and workplace innovations that received international recognition. It was also the year that Hilton introduced a ground-breaking concept – Connected Room – the first truly mobile-centric hotel room that will let guests personalize and control their stays from the award-winning Hilton Honors smartphone app.

Macdonald Hotels & Resorts weighs in with multi-million leisure investment

Macdonald Hotels & Resorts, the UK’s largest independent hotel group, has committed to state-of-the-art leisure facilities for guests with a multi-million-pound investment programme.

As part of ongoing spa and leisure upgrades, Macdonald Hotels & Resorts is in the process of a £2.5m overhaul at 16 Vital Health and Wellbeing Clubs across the UK.

Business As [Un]usual

At a time when many international firms are hesitant to enter the UK markets, II BY IV DESIGN is expanding their global influence and targeting visionary clients in prime luxury markets.


With snow having already hit the UK this winter, many of us – hospitality professionals included – have been left wondering if it’s going to return again. How much does the weather impact your day-to-day operations?