After fine-tuning the product with industry leaders, Wi-Q Technologies announce the launch of Mi-Room, the first cloud-based mobile ordering solution, offering seamless integration and a promising ROI.
Mi-Room, which is powered by Wi-Q Technologies, is the first fully scalable cloud-based solution to make guestroom services more accessible and profitable. Mi-Room can display menus of all hotel services, including food and beverages, spa treatments or concierge services, for guests to browse, order from and even make payment or opt to charge to room. Guests access Mi-Room via their own internet-enabled device in seconds and in 3 keystrokes. The process is simpler and faster than an App because the software does not require an installation or registration, but still ensures full integration with guest payment systems and existing F&B systems, including Oracle Hospitality. Additional features include a user-friendly interface, choice of language, and allergy and dietary requirements.
In addition to an enhanced guest experience, Mi-Room offers a promising ROI. According to research by Hotel Executive, hotels with mobile ordering report an 18% increase in room service orders. Mi-Room’s brand customisable software provides an ideal platform to increase upsell opportunities, easily managed through a back-end system that facilitates real-time updates to menus and pricing, as well as take advantage of data-driven marketing tools. It can be in place in less than two weeks from point of contract and thanks to a little or no Capex SaaS model, venues can experience an instant ROI.
Graham Cornhill, Managing Director and founder of Wi-Q Technologies, explained how the gap in the market for Mi-Room was identified: “Following the launch of Wi-Q, our cloud-based ordering system that has been implemented in restaurants worldwide, a London hotel group expressed a need for our technology to enhance the guestroom services of their hotels. Through targeted research, it quickly became apparent that they weren’t alone, so we started developing software specifically for that purpose.”
Graham concluded, “Hotels have already taken the biggest step by investing in a quality Wi-Fi network. Mi-Room is an opportunity to leverage revenue from this pipe, whilst enhancing guests’ stay by conveniently placing services in their hands.”
Hoteliers can request a demo or express their interest through the Mi-Room website.
Telephone: 0203 637 2808